Last updated: October 6, 2026

Privacy Policy

This policy covers the Rippin' apps for iPhone and Android, rippin.app, live.rippin.app and rippin.shop (together, "Rippin'"). Rippin' is operated by Teo Reece Anthony ("we", "us"). It explains what we collect, how we use it, who can see it, and the choices you have.

1. What we collect

• Account: your email address, the identifier from Sign in with Apple or Google if you use them, username, display name and sign-in records.
• Profile: photos, banner, bio, bikes and garage details, your home area, Instagram handle if you add it, badges, levels, XP and points.
• Rides and location: recorded routes, speed, distance and times, ride photos and notes, imported GPX files, ride plans, RSVPs, segment efforts, turf claims, poker cards and town stamps. See section 2.
• Squads and community: squads, invites, chat messages, posts, comments, likes, meets you host or join, reports and blocks.
• Rewards and purchases: points history, gear drop entries, membership status and receipts from Apple or Google, gift purchases, and shipping details you give us for a prize or redemption (name, address and phone). For merch bought on rippin.shop: your name, email, shipping address and order details. Card payments are handled by Stripe; we never see your full card number.
• Device and usage: push notification tokens, app version, device type, in-app events (like opening a screen or finishing a ride) and crash reports. On Android these are collected through Google Firebase.
• Website: pages you visit, the link or campaign that brought you, a random visitor ID stored in your browser, your browser type and a one-way hash of your IP address. On live.rippin.app we also note the city and country a visit comes from, based on the IP address. If you fill in a form (support, waitlist, partner, ambassador, poker stop, advertising, photographer), we keep what you send us.

2. Location

• Maps and nearby content. While you use the app we use your location to center the map, show nearby roads, meets, poker stops, turf and riders, and to fetch weather and road alerts.
• Recording rides. When you record, we use precise location, including in the background, until you stop. That is how routes, segments, turf claims and poker cards work. On iPhone this needs "Always" location permission and shows the location indicator while recording.
• Auto-recording (Rippin' Plus, iPhone). If you turn it on, iOS wakes Rippin' when you move a significant distance, even when the app is closed, and Rippin' briefly checks your speed to see if you're riding. If you choose a headset or helmet trigger, we use the name of the connected audio device. Auto-recorded rides stay in your Ride Log until you post or discard them. Backup copies are deleted 14 days after that, and never kept more than 60 days.
• Your home area. When you first sign in, we set your home area from your current location so the app can show what's near you. You can change it. The location stored on your profile, squads and posts is rounded to roughly 5 km before anyone else can see it.
• Home safe zone. If you turn on a safe zone, other riders don't see the part of your rides that starts or ends inside it. We keep the full route privately on our servers so your ride isn't lost and your own stats stay right.
• Live location. During a group ride, squad members on that ride see your live position. It's deleted when the ride ends. If you broadcast that you're riding now (Plus), your live position is shown to the squad you pick, or to everyone if you don't pick one.

You can turn location access off in your phone's settings. Recording, turf, poker cards and auto-recording won't work without it.

3. What other people can see

Rippin' is social, so a lot of what you do is meant to be seen.

• Anyone, including people on live.rippin.app and anyone with a share link: your profile (photo, username, bio, bikes, badges, ride totals and home area name), rides you post publicly with their route, stats, photos and notes, turf you own, segment leaderboard times, meets and ride plans you make public, and your username and photo if you win a gear drop.
• Only members of a squad: squad chat, the member list and squad-only rides and posts.
• Only you: private rides, the poker cards you're holding (a finished hand posts to the feed and the poker leaderboard), points history, shipping details and anything in your Ride Log that you haven't posted.

4. How we use it

• To run Rippin': record and show rides, run Turf Wars, poker runs, segments, leaderboards, squads, meets, rewards and gear drops.
• To send notifications you can control in the app, such as squad activity, ride plans, meets, comments, badges, gear drops, first-week tips and offers for Rippin' Plus. Safety notifications can't be turned off.
• To email you about your account, support requests and orders. If you join our email list on rippin.app, we may email you about gear drops and new features. Reply or contact support to stop them.
• To keep things fair and safe: catch fake rides, GPS spoofing and duplicate accounts, review reports and enforce our Terms.
• To understand what works and fix what breaks, using usage events and crash reports.

5. Who we share it with

We don't sell your personal information or share it for cross-app advertising. We share it only with services that help us run Rippin', and only what each one needs:

• Hosting and infrastructure: Supabase (database, sign-in and file storage) and Vercel (websites and visit analytics on live.rippin.app).
• Sign-in and purchases: Apple and Google for sign-in, subscriptions and in-app purchases, and Stripe for merch payments.
• Notifications and email: Apple Push Notification service, Firebase Cloud Messaging and Resend.
• Analytics and crash reports: Google Firebase (Android app).
• Maps, places and weather: Apple Maps, Google Maps Platform, OpenStreetMap services, OpenFreeMap and Open-Meteo. They receive the locations or places needed to draw maps, find places and fetch forecasts.
• AI features: when you plan a trip with AI or use spoken ride guidance, the trip details you enter (places, dates, riding style, bike type) or the text to be spoken are sent to AI providers such as OpenAI, Anthropic, Google, xAI or ElevenLabs.
• Connected services you choose: Spotify if you connect it for music controls, Instagram to show your public profile photo if you add your handle, and Giphy when you search for a GIF.
• Spam protection: Cloudflare Turnstile on website forms.
• Our team's tools: website form submissions, orders and some account notices are sent to our team over email and Slack so we can respond.
• When required: if the law requires it, or to protect riders, the public or Rippin' from harm, fraud or abuse.

6. Your choices

• Edit your profile, ride visibility, safe zone and notification settings in the app.
• Turn off location, photos, camera, Apple Music or notifications in your phone's settings.
• Delete your account in the app (Profile, then Settings, then Delete Account). This deletes your account and the rides, posts, turf, points and other data tied to it.
• Ask for a copy of your data, a correction, or deletion of anything you can't remove yourself through the support page (choose "Privacy").

Depending on where you live, you may have legal rights to access, correct, delete or move your data, and to opt out of the sale or sharing of personal information. We don't sell or share personal information in that sense. We won't treat you differently for using your rights.

7. How long we keep it

We keep your data while your account is open. When you delete your account, we remove it from Rippin' promptly. Some records stay longer when we need them: merch and photo orders for tax and accounting, messages you sent us through our websites, and copies that roll off backups and service-provider logs on their normal schedule.

8. Security

Data is encrypted in transit, access is limited by account and database rules, and only the people who run Rippin' can reach the backend. No service is perfectly secure, so we can't promise that data will never be accessed without permission. If a breach affects you, we'll tell you as the law requires.

9. Children

You must be at least 13 to use Rippin', and 18 to enter gear drops. Rippin' isn't directed to children. If you believe a child under 13 has given us personal data, contact us and we'll delete it.

10. Changes

We'll update this policy as Rippin' changes and post the new version here with a new date. If a change significantly affects how we use your data, we'll tell you in the app before it takes effect.

11. Contact

Questions or requests: use the support page and choose "Privacy".